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Frequently Asked Questions
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Shipping and Payment Information
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When will my order ship?
After your payment is successfully verified, it takes 24-48 hours for all orders to process and ship. This does not include weekends or holidays.
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Will I have to pay taxes?
Currently, only our customers in Louisiana are subject to sales tax. All other orders will be processed without charging sales tax.
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How much is shipping and what shipping method do you use?
Supply kits are shipped on a weighted scale. 1 kit is $6.00 & it's an additional $7.00 per kit after 1.
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School Supply Bundles
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How does Bliss work?
Bliss takes the guess work and stress out of school supply shopping by providing pre-packaged school supply kits based on 'teacher specific' supply lists. Our supplies are name brand and high quality, ranging from Ticonderoga to Crayola!
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Do you provide every item on the school supply list?
Yes! The only items we do not currently provide in our school supply kits are coloring books, calculators, bags, crossword puzzles, and headphones. We like for our students to be able to choose the coloring book or headphones that works best for them.
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If my school isn't listed, can I still purchase a bundle?
Yes! It is extremely easy to get your school added to Bliss. Simply contact us here and provide your school's name and address to get it listed on our site. We will respond to your email alerting you when your school is added within 24 hours.
Will I save not only time but money using Bliss?Through our research, we find that our bundles are consistently priced lower than our competitors and superstores. So, not only will you save time, but your pockets will also thank you later.
Do you provide name brand supplies in your school supply kits?Yes, we promise to provide high quality products to all of our customers. Our bundles consist of popular names such as Crayola, Elmer's, EXPO, and more! We work with over 20 suppliers to gather the best products to save parents time and money
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Is there a deadline I have to order by?
Unlike other school supply kit programs, we do not have a deadline. Our supply kits will be available even for our last second parents. However, we recommend ordering your kits at least 1 week before the first day of school if you want to receive your kit before your child's first day.
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Order Information
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How do I change something on my order?
If you need to change or cancel your order, please contact us immediately. Once your order ships, we will not be able to make any changes.
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I placed an order, but I haven't received an order confirmation email. Is everything okay?
Order confirmation emails sometimes end up in your spam inbox, so that's the first place to check. You should receive a confirmation email immediately, but sometimes there can be a delay. If you haven't received your order confirmation after 24 hours, please contact us so we can make sure your order is okay.
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What is your return policy?
We will offer a full refund after receiving your return before 30 days. More information on our refund policy can be found here
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Delivery
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What should I do if my order hasn't been delivered yet?
Please double check all tracking information from USPS first. You will find all relevant tracking information in the shipping email received from us. If your tracking number shows delivered, but you have not received your products, please contact us after checking with your neighbors and/or front office.
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How can I find your international delivery information?
We currently do not offer international shipping options.
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Who takes care of shipping?
All deliveries are processed and taken care of by Bliss.
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When will my order arrive?
All orders will ship after being processed (approximately 24-48 hours). Once your order ships, you can expect to receive your items in 2-3 business days.
